Code | Description |
00 | YZ part of the System Error Code or Warning Possible for customer to perform action Replace |
01 | YZ part of the System Error Code or Warning Possible for customer to perform action Reseat/Reconnect/Clean/Adjust (manually) |
01.0 | XX part of the System Error Code or Warning Engine PCA/Electronics module |
02 | YZ part of the System Error Code or Warning Possible for customer to perform action Calibrate/Adjust (using automatic process) |
02.01.2015 | XX part of the System Error Code or Warning Carriage PCA |
03 | XX part of the System Error Code or Warning Power supply |
03 | YZ part of the System Error Code or Warning Possible for customer to perform action Power off and restart the printer |
04 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade system firmware |
05 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade driver or computer software |
06 | XX part of the System Error Code or Warning Formatter |
06 | YZ part of the System Error Code or Warning Possible for customer to perform action Add accessory |
07 | YZ part of the System Error Code or Warning Possible for customer to perform action Escalate |
08 | XX part of the System Error Code or Warning Formatter/Touch Control Panel |
08 | YZ part of the System Error Code or Warning Possible for customer to perform action Send plot again |
09 | XX part of the System Error Code or Warning Scanner (MFP only) |
09 | YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed |
10 | YZ part of the System Error Code or Warning Qualified personnel assistance required Replace |
11 | XX part of the System Error Code or Warning Trailing cable |
11 | YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) |
12 | YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) |
13 | YZ part of the System Error Code or Warning Qualified personnel assistance required Power off |
14 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade system firmware |
15 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software |
16 | YZ part of the System Error Code or Warning Qualified personnel assistance required Add accessory |
17 | YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate |
18 | YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again |
19 | YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed |
21 | XX part of the System Error Code or Warning Service station |
22 | XX part of the System Error Code or Warning Ink supply station |
24 | XX part of the System Error Code or Warning Tube assembly (IDS) |
26.n | XX part of the System Error Code or Warning Ink Cartridge (color = n) |
27 | XX part of the System Error Code or Warning Printhead error |
38 | XX part of the System Error Code or Warning Output Tray |
39 | XX part of the System Error Code or Warning Roll switches |
41 | XX part of the System Error Code or Warning Paper-axis motor |
42 | XX part of the System Error Code or Warning Scan-axis motor |
45 | XX part of the System Error Code or Warning Rewinder |
47 | XX part of the System Error Code or Warning Star wheel motor |
48 | XX part of the System Error Code or Warning PPS mechanism |
51 | XX part of the System Error Code or Warning Top Cover Sensor |
52 | XX part of the System Error Code or Warning Drop detector |
55 | XX part of the System Error Code or Warning Line sensor |
56 | XX part of the System Error Code or Warning Drive roller analog encoder sensor |
59 | XX part of the System Error Code or Warning Electrical system |
60 | XX part of the System Error Code or Warning Initialization |
61 | XX part of the System Error Code or Warning Print queue |
63 | XX part of the System Error Code or Warning Input/output through LAN card |
64 | XX part of the System Error Code or Warning Input/output through USB port |
65 | XX part of the System Error Code or Warning Input/output (not known what port) |
68 | XX part of the System Error Code or Warning Loss of engine counters tracking |
71 | XX part of the System Error Code or Warning Memory management |
72 | XX part of the System Error Code or Warning Calibration |
73 | XX part of the System Error Code or Warning Servo |
74 | XX part of the System Error Code or Warning Firmware upgrade |
74.1 | XX part of the System Error Code or Warning Media Profile Update |
75 | XX part of the System Error Code or Warning Preventive Maintenance Kits |
76 | XX part of the System Error Code or Warning Disk Full |
78 | XX part of the System Error Code or Warning Media settings |
79 | XX part of the System Error Code or Warning Firmware |
81 | XX part of the System Error Code or Warning Media advance |
84 | XX part of the System Error Code or Warning Roll Feed |
86 | XX part of the System Error Code or Warning Paper path |
87 | XX part of the System Error Code or Warning Scan axis |
93 | XX part of the System Error Code or Warning Ink Pumping |
XX.n:YZ.m | Error Codes Format: • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer). • Z: Action to perform (1 digit). • m: additional actions/information to consider (1 digit) – Optional. |