Code | Description |
00 | YZ part of the System Error Code or Warning Possible for customer to perform action Replace |
01 | YZ part of the System Error Code or Warning Possible for customer to perform action Reseat/Reconnect/Clean/Adjust (manually) |
01.0 | XX part of the System Error Code or Warning Main PCA |
01.1 | XX part of the System Error Code or Warning Printmech PCA |
01.2 | XX part of the System Error Code or Warning ISS Top PCA |
01.3 | XX part of the System Error Code or Warning ISS Bottom PCA |
02 | YZ part of the System Error Code or Warning Possible for customer to perform action Calibrate/Adjust (using automatic process) |
02.1 | XX part of the System Error Code or Warning Carriage PCA |
03 | XX part of the System Error Code or Warning Power Supply Unit |
03 | YZ part of the System Error Code or Warning Possible for customer to perform action Power off and restart the printer |
04 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade system firmware |
05 | XX part of the System Error Code or Warning Formatter |
05 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade driver or computer software |
05.1 | XX part of the System Error Code or Warning Formatter Fan |
06 | XX part of the System Error Code or Warning Hard Disk Drive |
06 | YZ part of the System Error Code or Warning Possible for customer to perform action Add accessory |
07 | YZ part of the System Error Code or Warning Possible for customer to perform action Escalate |
08 | XX part of the System Error Code or Warning Front Panel |
08 | YZ part of the System Error Code or Warning Possible for customer to perform action Send plot again |
09 | YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed |
10 | YZ part of the System Error Code or Warning Qualified personnel assistance required Replace |
11 | XX part of the System Error Code or Warning Trailing Cable |
11 | YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) |
12 | YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) |
13 | YZ part of the System Error Code or Warning Qualified personnel assistance required Power off |
14 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade system firmware |
15 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software |
16 | YZ part of the System Error Code or Warning Qualified personnel assistance required Add accessory |
17 | XX part of the System Error Code or Warning Other cables |
17 | YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate |
18 | YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again |
19 | YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed |
21 | XX part of the System Error Code or Warning Service Station |
23 | XX part of the System Error Code or Warning Air Pressure System (APS) |
24 | XX part of the System Error Code or Warning Ink Supply Tubes |
26.n | XX part of the System Error Code or Warning Ink Cartridge (color n) |
27.n, 28.n | XX part of the System Error Code or Warning Printhead (color n) |
29 | XX part of the System Error Code or Warning Maintenance Cartridge |
41 | XX part of the System Error Code or Warning Media-Axis Motor |
42 | XX part of the System Error Code or Warning Scan-Axis Motor |
43 | XX part of the System Error Code or Warning Vacuum Fan |
44 | XX part of the System Error Code or Warning Aerosol Fan |
45 | XX part of the System Error Code or Warning Rewinder |
46 | XX part of the System Error Code or Warning Primer |
50 | XX part of the System Error Code or Warning OMAS |
51 | XX part of the System Error Code or Warning Window Position Sensor |
51.1 | XX part of the System Error Code or Warning Maintenance Cartridge Door Sensor |
52 | XX part of the System Error Code or Warning Drop Detector |
53 | XX part of the System Error Code or Warning Media Sensor |
54 | XX part of the System Error Code or Warning Media Lever Sensor |
55 | XX part of the System Error Code or Warning Line Sensor |
56 | XX part of the System Error Code or Warning Paper Encoder Sensor |
59 | XX part of the System Error Code or Warning Incompatible parts |
60 | XX part of the System Error Code or Warning Initialization |
61 | XX part of the System Error Code or Warning Language Interpreting |
64 | XX part of the System Error Code or Warning Input/Output through USB Port |
71 | XX part of the System Error Code or Warning Memory Management |
74 | XX part of the System Error Code or Warning Firmware Update |
75 | XX part of the System Error Code or Warning Ink consumption |
76 | XX part of the System Error Code or Warning Hard Disk Full |
77 | XX part of the System Error Code or Warning Embedded Web Server |
78 | XX part of the System Error Code or Warning Media Settings |
79 | XX part of the System Error Code or Warning Assertion (Uncontrollable Firmware Error) |
81 | XX part of the System Error Code or Warning Paper Advance |
85 | XX part of the System Error Code or Warning Media-Axis Encoder Reading |
86 | XX part of the System Error Code or Warning Carriage Movement |
87 | XX part of the System Error Code or Warning Scan-axis encoder reading |
94 | XX part of the System Error Code or Warning Color Calibration |
XX.n:YZ.m | Error Codes Format: • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer). • Z: Action to perform (1 digit). • m: additional actions/information to consider (1 digit) – Optional. |