Code | Description |
00 | YZ part of the System Error Code or Warning Possible for customer to perform action Replace |
01 | YZ part of the System Error Code or Warning Possible for customer to perform action Reseat/Reconnect/Clean/Adjust (manually) |
01.0 | XX part of the System Error Code or Warning Main PCA/Electronics module |
01.1 | XX part of the System Error Code or Warning Add-on Electronics module (printmech) |
01.2 | XX part of the System Error Code or Warning Print Mech PCA |
01.3 | XX part of the System Error Code or Warning Main PCA-Print Mench PCA |
02 | YZ part of the System Error Code or Warning Possible for customer to perform action Calibrate/Adjust (using automatic process) |
02.1 | XX part of the System Error Code or Warning Carriage PCA |
02.2 | XX part of the System Error Code or Warning Carriage PCA |
03 | XX part of the System Error Code or Warning Power supply |
03 | YZ part of the System Error Code or Warning Possible for customer to perform action Power off and restart the printer |
04 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade system firmware |
05 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade driver or computer software |
05.1 | XX part of the System Error Code or Warning Fan of the PSU/PCA Main |
05.2 | XX part of the System Error Code or Warning Main memory size failure. |
06 | YZ part of the System Error Code or Warning Possible for customer to perform action Add accessory |
06.1 | XX part of the System Error Code or Warning Formatter |
06.3 | XX part of the System Error Code or Warning Formatter |
07 | YZ part of the System Error Code or Warning Possible for customer to perform action Escalate |
07.1 | XX part of the System Error Code or Warning Fan PSU |
08 | XX part of the System Error Code or Warning Front panel |
08 | YZ part of the System Error Code or Warning Possible for customer to perform action Send plot again |
09 | YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed |
10 | YZ part of the System Error Code or Warning Qualified personnel assistance required Replace |
11 | XX part of the System Error Code or Warning Trailing cable |
11 | YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) |
12 | YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) |
12.n | XX part of the System Error Code or Warning Carriage flex circuit n to pens |
13 | YZ part of the System Error Code or Warning Qualified personnel assistance required Power off |
13.1 | XX part of the System Error Code or Warning ISS Cable Left |
13.2 | XX part of the System Error Code or Warning ISS Cable Right |
14 | YZ part of the System Error Code or Warning Upgrade system firmware |
15 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software |
16 | YZ part of the System Error Code or Warning Qualified personnel assistance required Qualified personnel assistance required Add accessory |
17 | Harness Main to printmech |
17 | YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate |
18 | YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again |
19 | YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed |
21.1 | XX part of the System Error Code or Warning Service station |
21.2 | XX part of the System Error Code or Warning Service station |
21.3 | XX part of the System Error Code or Warning Service station |
21.4 | XX part of the System Error Code or Warning Primer |
22.0 | XX part of the System Error Code or Warning Bongo error BPS0 (ISS Left) |
22.1 | XX part of the System Error Code or Warning Bongo error BPS1 (ISS Left) |
22.2 | XX part of the System Error Code or Warning Bongo error BPS2 (ISS Right) |
22.3 | XX part of the System Error Code or Warning Bongo error BPS3 (ISS Right) |
24 | XX part of the System Error Code or Warning Tube assembly (IDS) |
26.1 | XX part of the System Error Code or Warning Supplies error |
26.2 | XX part of the System Error Code or Warning Supplies error |
27 | XX part of the System Error Code or Warning Printhead error |
41 | XX part of the System Error Code or Warning Paper-axis motor |
42 | XX part of the System Error Code or Warning Scan-axis motor |
44 | XX part of the System Error Code or Warning Aerosol fan |
47 | XX part of the System Error Code or Warning Star wheel motor |
48 | XX part of the System Error Code or Warning PPS mechanism |
51 | XX part of the System Error Code or Warning Window Sensor |
52 | XX part of the System Error Code or Warning Drop detector |
52.1 | XX part of the System Error Code or Warning Drop detector |
52.2 | XX part of the System Error Code or Warning Drop detector |
53 | XX part of the System Error Code or Warning Media Sensor |
54 | XX part of the System Error Code or Warning Media Lever Sensor |
55 | XX part of the System Error Code or Warning Line sensor |
56 | XX part of the System Error Code or Warning Drive roller analog encoder sensor |
58 | XX part of the System Error Code or Warning Color sensor (ESP) |
58.1 ... 58.4 | XX part of the System Error Code or Warning Color sensor (ESP) |
61 | XX part of the System Error Code or Warning Error job |
63 | XX part of the System Error Code or Warning Input/output through LAN card |
64 | XX part of the System Error Code or Warning Input/output through USB port |
65 | XX part of the System Error Code or Warning Input/output (not known what port) |
66 | XX part of the System Error Code or Warning Input/output (not known what port) |
67 | XX part of the System Error Code or Warning Input/output through FireWire port |
71 | XX part of the System Error Code or Warning Memory management |
72 | XX part of the System Error Code or Warning Firmware error |
73 | XX part of the System Error Code or Warning Servo |
74 | XX part of the System Error Code or Warning Part Number/Serial Number |
75.1 | XX part of the System Error Code or Warning Preventive Maintenance kit #1 |
75.2 | XX part of the System Error Code or Warning Preventive Maintenance kit #2 |
75.3 | XX part of the System Error Code or Warning Preventive Maintenance kit #3 |
79 | XX part of the System Error Code or Warning Assertion (uncontrolled FW error) |
81 | XX part of the System Error Code or Warning Media advance |
85 | XX part of the System Error Code or Warning Media-axis encoder reading |
86 | XX part of the System Error Code or Warning Scan-axis encoder reading |
87 | XX part of the System Error Code or Warning Scan-axis encoder reading |
94 | XX part of the System Error Code or Warning Color calibration |
94.1 | XX part of the System Error Code or Warning Profiler |
95 | XX part of the System Error Code or Warning Printhead alignment |
97 | XX part of the System Error Code or Warning Paper advance calibration |
XX.n:YZ.m | Error Codes Format: • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer). • Z: Action to perform (1 digit). • m: additional actions/information to consider (1 digit) – Optional. |