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CodeDescription
00YZ part of the System Error Code or Warning
Possible for customer to perform action
Replace
01YZ part of the System Error Code or Warning
Possible for customer to perform action
Reseat/Reconnect/Clean/Adjust (manually)
01.0XX part of the System Error Code or Warning
Main PCA/Electronics module
01.1XX part of the System Error Code or Warning
Add-on Electronics module (printmech)
01.2XX part of the System Error Code or Warning
Print Mech PCA
01.3XX part of the System Error Code or Warning
Main PCA-Print Mench PCA
02YZ part of the System Error Code or Warning
Possible for customer to perform action
Calibrate/Adjust (using automatic process)
02.1XX part of the System Error Code or Warning
Carriage PCA
02.2XX part of the System Error Code or Warning
Carriage PCA
03XX part of the System Error Code or Warning
Power supply
03YZ part of the System Error Code or Warning
Possible for customer to perform action
Power off and restart the printer
04YZ part of the System Error Code or Warning
Possible for customer to perform action
Upgrade system firmware
05YZ part of the System Error Code or Warning
Possible for customer to perform action
Upgrade driver or computer software
05.1XX part of the System Error Code or Warning
Fan of the PSU/PCA Main
05.2XX part of the System Error Code or Warning
Main memory size failure.
06YZ part of the System Error Code or Warning
Possible for customer to perform action
Add accessory
06.1XX part of the System Error Code or Warning
Formatter
06.3XX part of the System Error Code or Warning
Formatter
07YZ part of the System Error Code or Warning
Possible for customer to perform action
Escalate
07.1XX part of the System Error Code or Warning
Fan PSU
08XX part of the System Error Code or Warning
Front panel
08YZ part of the System Error Code or Warning
Possible for customer to perform action
Send plot again
09YZ part of the System Error Code or Warning
Possible for customer to perform action
Wrong part installed
10YZ part of the System Error Code or Warning
Qualified personnel assistance required
Replace
11XX part of the System Error Code or Warning
Trailing cable
11YZ part of the System Error Code or Warning
Qualified personnel assistance required
Reseat/Reconnect/Clean/Adjust (manually)
12YZ part of the System Error Code or Warning
Qualified personnel assistance required
Calibrate/Adjust (using automatic process)
12.nXX part of the System Error Code or Warning
Carriage flex circuit n to pens
13YZ part of the System Error Code or Warning
Qualified personnel assistance required
Power off
13.1XX part of the System Error Code or Warning
ISS Cable Left
13.2XX part of the System Error Code or Warning
ISS Cable Right
14YZ part of the System Error Code or Warning
Upgrade system firmware
15YZ part of the System Error Code or Warning
Qualified personnel assistance required
Upgrade driver or computer software
16YZ part of the System Error Code or Warning
Qualified personnel assistance required
Qualified personnel assistance required
Add accessory
17Harness Main to printmech
17YZ part of the System Error Code or Warning
Qualified personnel assistance required
Escalate
18YZ part of the System Error Code or Warning
Qualified personnel assistance required
Send plot again
19YZ part of the System Error Code or Warning
Qualified personnel assistance required
Wrong part installed
21.1XX part of the System Error Code or Warning
Service station
21.2XX part of the System Error Code or Warning
Service station
21.3XX part of the System Error Code or Warning
Service station
21.4XX part of the System Error Code or Warning
Primer
22.0XX part of the System Error Code or Warning
Bongo error BPS0 (ISS Left)
22.1XX part of the System Error Code or Warning
Bongo error BPS1 (ISS Left)
22.2XX part of the System Error Code or Warning
Bongo error BPS2 (ISS Right)
22.3XX part of the System Error Code or Warning
Bongo error BPS3 (ISS Right)
24XX part of the System Error Code or Warning
Tube assembly (IDS)
26.1XX part of the System Error Code or Warning
Supplies error
26.2XX part of the System Error Code or Warning
Supplies error
27XX part of the System Error Code or Warning
Printhead error
41XX part of the System Error Code or Warning
Paper-axis motor
42XX part of the System Error Code or Warning
Scan-axis motor
44XX part of the System Error Code or Warning
Aerosol fan
47XX part of the System Error Code or Warning
Star wheel motor
48XX part of the System Error Code or Warning
PPS mechanism
51XX part of the System Error Code or Warning
Window Sensor
52XX part of the System Error Code or Warning
Drop detector
52.1XX part of the System Error Code or Warning
Drop detector
52.2XX part of the System Error Code or Warning
Drop detector
53XX part of the System Error Code or Warning
Media Sensor
54XX part of the System Error Code or Warning
Media Lever Sensor
55XX part of the System Error Code or Warning
Line sensor
56XX part of the System Error Code or Warning
Drive roller analog encoder sensor
58XX part of the System Error Code or Warning
Color sensor (ESP)
58.1 ... 58.4XX part of the System Error Code or Warning
Color sensor (ESP)
61XX part of the System Error Code or Warning
Error job
63XX part of the System Error Code or Warning
Input/output through LAN card
64XX part of the System Error Code or Warning
Input/output through USB port
65XX part of the System Error Code or Warning
Input/output (not known what port)
66XX part of the System Error Code or Warning
Input/output (not known what port)
67XX part of the System Error Code or Warning
Input/output through FireWire port
71XX part of the System Error Code or Warning
Memory management
72XX part of the System Error Code or Warning
Firmware error
73XX part of the System Error Code or Warning
Servo
74XX part of the System Error Code or Warning
Part Number/Serial Number
75.1XX part of the System Error Code or Warning
Preventive Maintenance kit #1
75.2XX part of the System Error Code or Warning
Preventive Maintenance kit #2
75.3XX part of the System Error Code or Warning
Preventive Maintenance kit #3
79XX part of the System Error Code or Warning
Assertion (uncontrolled FW error)
81XX part of the System Error Code or Warning
Media advance
85XX part of the System Error Code or Warning
Media-axis encoder reading
86XX part of the System Error Code or Warning
Scan-axis encoder reading
87XX part of the System Error Code or Warning
Scan-axis encoder reading
94XX part of the System Error Code or Warning
Color calibration
94.1XX part of the System Error Code or Warning
Profiler
95XX part of the System Error Code or Warning
Printhead alignment
97XX part of the System Error Code or Warning
Paper advance calibration
XX.n:YZ.mError Codes Format:
• XX: Subsystem or process (2 digits).
• n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number).
• Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer).
• Z: Action to perform (1 digit).
• m: additional actions/information to consider (1 digit) – Optional.

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