Code | Description |
00 | YZ part of the System Error Code or Warning Possible for customer to perform action Replace |
01 | YZ part of the System Error Code or Warning Possible for customer to perform action Reseat/Reconnect/Clean/Adjust (manually) |
01.0 | XX part of the System Error Code or Warning Main PCA/Electronics Module |
01.1 | XX part of the System Error Code or Warning Add-on Electronics Module (Printmech) |
01.2 | XX part of the System Error Code or Warning ISS Electronics Module |
01.3 | XX part of the System Error Code or Warning Electronics PCA module of RM2 |
01.4 | XX part of the System Error Code or Warning Electronics PCA module of RM3 |
02 | XX part of the System Error Code or Warning Carriage |
02 | YZ part of the System Error Code or Warning Possible for customer to perform action Calibrate/Adjust (using automatic process) |
02.1 | XX part of the System Error Code or Warning Carriage PCA |
03 | XX part of the System Error Code or Warning Power Supply Unit |
03 | YZ part of the System Error Code or Warning Possible for customer to perform action Power off and restart the printer |
04 | XX part of the System Error Code or Warning Network Card |
04 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade system firmware |
05 | XX part of the System Error Code or Warning Formatter |
05 | YZ part of the System Error Code or Warning Possible for customer to perform action Upgrade driver or computer software |
05.1 | XX part of the System Error Code or Warning Fan of the Formatter |
05.2 | XX part of the System Error Code or Warning Processor of the Formatter |
05.3 | XX part of the System Error Code or Warning Memory of the Formatter |
06 | XX part of the System Error Code or Warning Hard Disk Drive |
06 | YZ part of the System Error Code or Warning Possible for customer to perform action Add accessory |
07 | XX part of the System Error Code or Warning Interconnect PCA |
07 | YZ part of the System Error Code or Warning Possible for customer to perform action Escalate |
08 | XX part of the System Error Code or Warning Front Panel |
08 | YZ part of the System Error Code or Warning Possible for customer to perform action Send plot again |
09 | YZ part of the System Error Code or Warning Possible for customer to perform action Wrong part installed |
10 | YZ part of the System Error Code or Warning Qualified personnel assistance required Replace |
11 | XX part of the System Error Code or Warning Trailing Cable |
11 | YZ part of the System Error Code or Warning Qualified personnel assistance required Reseat/Reconnect/Clean/Adjust (manually) |
12 | YZ part of the System Error Code or Warning Qualified personnel assistance required Calibrate/Adjust (using automatic process) |
12.n | XX part of the System Error Code or Warning Carriage Flex Circuit n to pens |
13 | YZ part of the System Error Code or Warning Qualified personnel assistance required Power off |
13.1 | XX part of the System Error Code or Warning Cable from cartridge Left ISS PCA |
13.2 | XX part of the System Error Code or Warning Cable from cartridge Right ISS PCA |
14 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade system firmware |
15 | YZ part of the System Error Code or Warning Qualified personnel assistance required Upgrade driver or computer software |
16 | YZ part of the System Error Code or WarningYZ part of the System Error Code or Warning Qualified personnel assistance required Add accessory |
17 | XX part of the System Error Code or Warning Harness Main PCA to Printmech PCA |
17 | YZ part of the System Error Code or Warning Qualified personnel assistance required Escalate |
18 | YZ part of the System Error Code or Warning Qualified personnel assistance required Send plot again |
19 | YZ part of the System Error Code or Warning Qualified personnel assistance required Wrong part installed |
21 | XX part of the System Error Code or Warning Service Station |
21.1 | XX part of the System Error Code or Warning Primer |
22.1 | XX part of the System Error Code or Warning Left Ink Supply Station |
22.2 | XX part of the System Error Code or Warning Left Ink Supply Station |
23 | Pressure System (APS) |
24 | XX part of the System Error Code or Warning Ink Delivery Tubes |
25.1 | XX part of the System Error Code or Warning Left Spittoon |
25.2 | XX part of the System Error Code or Warning Right Spittoon |
26n | XX part of the System Error Code or Warning Ink Cartridge (color n) |
27n | XX part of the System Error Code or Warning Printhead (color n) |
28n | XX part of the System Error Code or Warning Setup Printhead (color n) |
29n | XX part of the System Error Code or Warning Printhead Cleaner (color n) |
31 | XX part of the System Error Code or Warning Cutter |
32 | XX part of the System Error Code or Warning Starwheel Lifter |
33 | XX part of the System Error Code or Warning Rear Tray |
34 | XX part of the System Error Code or Warning Dryer/Blower |
35 | XX part of the System Error Code or Warning Cleanout Assembly |
36 | XX part of the System Error Code or Warning Duplexer |
37 | XX part of the System Error Code or Warning ARSS/Rollfeed |
38 | XX part of the System Error Code or Warning Output Tray |
39 | XX part of the System Error Code or Warning Paper Loading Failure |
41 | XX part of the System Error Code or Warning Paper-Axis Motor |
41.1 | XX part of the System Error Code or Warning Roll Module 1 Feed Advance Motor |
41.2 | XX part of the System Error Code or Warning Roll Module 2 Feed Advance Motor |
41.3 | XX part of the System Error Code or Warning Roll Module 3 Feed Advance Motor |
42 | XX part of the System Error Code or Warning Scan-Axis Motor |
43 | XX part of the System Error Code or Warning Vacuum Fan |
44 | XX part of the System Error Code or Warning Aerosol Fan |
45 | XX part of the System Error Code or Warning Back Tension Motor |
46 | XX part of the System Error Code or Warning PRS Mechanism |
47 | XX part of the System Error Code or Warning Starwheel Lifter |
48 | XX part of the System Error Code or Warning PPS Mechanism |
51 | XX part of the System Error Code or Warning Window/Door Sensor |
51.1 | XX part of the System Error Code or Warning Service Station Door Sensor |
51.2 | XX part of the System Error Code or Warning Stacker Detector Sensor |
51.3 | XX part of the System Error Code or Warning Left Sensor Draw Roll 1 |
51.4 | XX part of the System Error Code or Warning Left Sensor Draw Roll 2 |
51.5 | XX part of the System Error Code or Warning Right Sensor Draw Roll 1 |
51.6 | Right Sensor Draw Roll 2 |
51.7 | XX part of the System Error Code or Warning Left Sensor Draw Roll 3 |
51.8 | XX part of the System Error Code or Warning Right Sensor Draw Roll 3 |
52 | XX part of the System Error Code or Warning Drop Detector |
53 | XX part of the System Error Code or Warning Media Sensor |
53.1 | XX part of the System Error Code or Warning Back Channel Media Sensor |
53.2 | XX part of the System Error Code or Warning Single Sheet Media Sensor |
53.3 | XX part of the System Error Code or Warning Media Standby Sensor Roll Module 1 |
53.4 | XX part of the System Error Code or Warning Media Standby Sensor Roll Module 2 |
53.5 | XX part of the System Error Code or Warning Media Standby Sensor Roll Module 3 |
54 | XX part of the System Error Code or Warning Pinch Lever Sensor |
54.1 | XX part of the System Error Code or Warning Pinch Lever Sensor Roll 1 |
54.2 | XX part of the System Error Code or Warning Pinch Lever Sensor Roll 2 |
54.3 | XX part of the System Error Code or Warning Pinch Lever Sensor Roll 3 |
55 | XX part of the System Error Code or Warning Line Sensor |
56 | XX part of the System Error Code or Warning Drive Roller Analog Encoder Sensor |
56.1 | XX part of the System Error Code or Warning Back Tension Arm Encoder Kit Module 1 |
56.2 | XX part of the System Error Code or Warning Back Tension Arm Encoder Kit Module 2 |
56.3 | XX part of the System Error Code or Warning Back Tension Arm Encoder Kit Module 3 |
57 | XX part of the System Error Code or Warning Ink Leak Detector |
58 | XX part of the System Error Code or Warning Color Sensor (SOL) |
59 | XX part of the System Error Code or Warning Media Type Sensor |
61 | XX part of the System Error Code or Warning Language Interpreting |
61.1 | XX part of the System Error Code or Warning PS Fonts Missing |
61.2 | XX part of the System Error Code or Warning File with Passwords cannot be Printed |
62 | XX part of the System Error Code or Warning Input/Output through Parallel Port |
63 | XX part of the System Error Code or Warning Input/Output through LAN Card |
63.0 | XX part of the System Error Code or Warning Input/Output through Integrated LAN Card |
63.1 | XX part of the System Error Code or Warning Input/Output through add-on JetDirect LAN Card |
63.2 | XX part of the System Error Code or Warning Input/Output through add-on Gigabit LAN Card |
64 | XX part of the System Error Code or Warning Input/Output through USB Port |
65 | XX part of the System Error Code or Warning Input/Output (not know what port) |
66 | XX part of the System Error Code or Warning Print Job Configuration |
67 | XX part of the System Error Code or Warning Input/Output through FireWire Port |
68 | XX part of the System Error Code or Warning Loss of Engine Counters Tracking |
71 | XX part of the System Error Code or Warning Memory Management |
72 | XX part of the System Error Code or Warning Generic Firmware |
73 | XX part of the System Error Code or Warning Motor Control Functions |
74 | XX part of the System Error Code or Warning Firmware Upgrade |
74.1 | XX part of the System Error Code or Warning Media Profile Upgrade |
75 | XX part of the System Error Code or Warning Preventive Maintenance |
75.1 | XX part of the System Error Code or Warning Preventive Maintenance Kit #1 |
75.2 | XX part of the System Error Code or Warning Preventive Maintenance Kit #2 |
76 | XX part of the System Error Code or Warning Disk Full |
77 | XX part of the System Error Code or Warning WebAccess Application |
79 | XX part of the System Error Code or Warning Assertion (Uncontrollable Firmware Error) |
79.1 | XX part of the System Error Code or Warning Warning (Uncontrollable Recoverable Firmware Error) |
81 | XX part of the System Error Code or Warning Media Advance |
81.3 | XX part of the System Error Code or Warning Media Advance Stacker Motor |
81.4 | XX part of the System Error Code or Warning Media Advance Stacker Paper Jam Sensor |
82 | XX part of the System Error Code or Warning Media Cut |
83 | XX part of the System Error Code or Warning Single-Sheet Feeding |
84 | XX part of the System Error Code or Warning Roll Feeding |
84.1 | XX part of the System Error Code or Warning Roll Module 1 Feeding |
84.2 | XX part of the System Error Code or Warning Roll Module 2 Feeding |
84.3 | XX part of the System Error Code or Warning Roll Module 3 Feeding |
85 | XX part of the System Error Code or Warning Media-Axis Encoder Reading |
86 | XX part of the System Error Code or Warning Carriage Movement |
87 | XX part of the System Error Code or Warning Scan-Axis Encoder Reading |
91 | XX part of the System Error Code or Warning Printhead Firing |
92 | XX part of the System Error Code or Warning Servicing |
93 | XX part of the System Error Code or Warning Ink Pumping |
94 | XX part of the System Error Code or Warning Color Calibration |
94.1 | XX part of the System Error Code or Warning Profiler |
95 | XX part of the System Error Code or Warning Printhead Alignment |
96 | XX part of the System Error Code or Warning Image Quality Troubleshooting |
97 | XX part of the System Error Code or Warning Paper Advance Calibration |
98 | XX part of the System Error Code or Warning Automatic Backup Printmode Enabled |
99 | XX part of the System Error Code or Warning Media Loading Failure |
XX.n:YZ.m | Error Codes Format: • XX: Subsystem or process (2 digits). • n: Subsystem or process index (if more than one used in the product) – optional. e.g. Identify the Ink Supply (color and number). • Y: Who should perform the action (1 digit) – (0 for User or 1 for Service Engineer). • Z: Action to perform (1 digit). • m: additional actions/information to consider (1 digit) – Optional. |