| Code | Description |
| 01.02:10 | ISS PCA Problem. The ISS PCA has failed to respond. |
| 01.0:03 | Error impact I2C channel. There is an error with a board in the Electronics Module. |
| 01.0:10 | Problem with the Sausalito PCA. The Sausalito PCI PCA has failed |
| 01.1.10 | Problem with the Printmech PCA. The PrintMech PCA has failed to respond. |
| 02.01:10 | Problem with the Carriage PCA. The Carriage PCA has failed to respond. |
| 03:10 | Problem with the PSU. The Power Supply Unit (PSU) has failed. |
| 05.1:10 | Problem with the CPU Fan. CPU Fan has stopped or burnt. |
| 05.3:10 | Main memory size failure. This is a service test failure and will only be displayed while in the process of testing a part. |
| 06.03 | NVM file has a bad CRC. NVM file has a bad CRC. |
| 06:10 | Main NVM failure. Main NVM failure - not detected, read/write failed or readback error. |
| 08:11 | Connection problem with the Front Panel. Problem with communication between the Front Panel, the Formatter and the HDD. |
| 09.01:10 | TOMAS Error. There is an error with the TOMAS reading. The measurements are unstable. |
| 11:10 | Connection problem with the Trailing cable. Trailing Cable does not seem to be connected. |
| 14.01:00 | Temperature high on the Heat sink. Over temperature in the Heatsink. At least one of the thermal switches attached to the Triac Heaters of the Heaters Control assembly has reached 90c. |
| 14.02:00 | Current too high on the Dryer Assembly. Over current in Dryer assembly. The level of amps is over 18 amps, or the amount of current requested from the Dryer assembly is too high. |
| 14.03:00 | Current too high on the Curing Module. Overcurrent in Curing Module. The level of amps is over 18 amps, or the amount of current requested from the curing Module is too high. |
| 14.04:00 | AC Voltage too high on the Dryer Assembly. AC Voltage too high. The voltage value detected that is going to the dryer heater is higher than expected. The correct voltage is calculated by the firmware using the current measured by the Heaters Control PCA and the resistor values stored in the NVM. |
| 14.05:00 | AC Voltage too low on the Dryer Assembly. AC Voltage too low. The voltage is calculated by the firmware using the current value measured by the Heaters control PCA and the resistor values stored in the NVM. |
| 14.06:00 | One or more heaters are not connected. There is a communication failure between the Heaters Control Assembly and the Curing Module or Dryer Assembly. |
| 14.07:00 | Connection problem with Heaters Control assembly. I2C Protocol not working. The firmware has detected that there is no communication to/from the Heaters Control Assembly and the Printmech PCA. |
| 14.08:00 | No AC voltage in the Dryer Assembly. The firmware has detected that there is no AC voltage in the Dryer Input connection. |
| 14.09:00 | Heaters Control PCA is not ready. Heaters Control PCA is not ready, +5v DC has not been detected in the PCA. |
| 14.10:00 | Open circuit on the Dryer Assembly. A certain amount of power is applied to the Dryer Assembly and is then the flow of current is measured, if the flow of current is not as expected, the system error is displayed |
| 14.11:00 | Open circuit in the Curing Module. Power is applied to the Curing module and then the current is measured, if the flow of current is not as expected, the system error is displayed |
| 14.12:00 | Petisa Fan Fault. The fan has failed in the Heaters Control Assembly (Petisa). |
| 14.13:00 | Current Leak in Drying Channel. Current leak in the Dryer assembly. The electrical power is removed from the Dryer Assembly, if there is still a flow of current detected, the system error is displayed |
| 14.14:00 | Current leak in the Curing Module. Current leak in the Curing Module. The electrical power is removed from the Curing Module, if there is still a flow of current detected, the system error is displayed |
| 14.15:00 | Generic failure with the Heaters Control Assembly. There is a failure with the Heaters Control assembly. |
| 14.16:00 | AC voltage too high on the Curing Module. AC Voltage too high. The voltage value detected that is going to the Curing module is higher than expected. The correct voltage is calculated by the firmware using the current measured by the Heaters Control PCA and the resistor values stored in the NVM. |
| 14.17:00 | AC Voltage too low on the Curing Module. AC Voltage too low. The voltage is calculated by the firmware using the current value measured by the Heaters control PCA and the resistor values stored in the NVM |
| 15.01:00 | Drying system warm up timed out. Drying System unable to warm up in the pre-defined amount of time (45C for standby & normally 55C for printing). |
| 15.02:00 | Drying system cool down time out. Drying System unable to cool down in the pre-defined amount of time. |
| 15.03:00 | Drying system temperature too high. Drying System has exceeded the upper temperature level. |
| 15.04:00 | Drying system temperature too low. Drying System has exceeded the lower temperature level (below 5C) |
| 15.05:00 | Problem with the Drying System Temperature Sensor. Signal error detected with the Drying System Temperature Sensor. |
| 15.06:00 | Temperature error detected. There is a mismatch between the temperature detected by the Drying IR Sensor and the amount of electrical power the Drying System is receiving |
| 15.08:00 | Dryer fans not connected. The array of Drying System fan(s) is not connected. The firmware has detected there is no feedback from the fans. |
| 15.09:00 | Drying fans failure. One or more Drying fans have failed. The firmware has detected there is no feedback from the fans. |
| 15.10:00 | Drying Assembly resistors incorrect. The firmware measures the current through the Burst resistor and the steady resistor, and it checks that one is greater than the other. If the measurements detected are not as expected this could indicate that the heaters have been swapped in error. |
| 16.01:00 | Curing Module warm up time out. Curing System unable to warm up in the pre-defined amount of time: 9 minutes (45C for standby & normally 95C for printing). |
| 16.02:00 | Curing system cool down time out. Curing System unable to cool down in the pre-defined amount of time. |
| 16.03:00 | Curing system temperature too high. Curing System has exceeded the upper temperature level (150C). |
| 16.04:00 | Curing system temperature too low (below 5C). Curing System has exceeded the lower temperature level. |
| 16.05:00 | Problem with the Curing System Temperature Sensor. Signal error detected with the Curing System Temperature Sensor. |
| 16.06:00 | Temperature error detected. There is a mismatch between the temperature detected by the Curing IR Sensor and the amount of electrical power the Curing System is receiving |
| 16.08:00 | Curing System fans not connected. The array of Curing System fan(s) is not connected. |
| 16.09:00 | Curing System fans failure. The array of Curing System fan is not connected or has failed. |
| 16.10:00 | Curing Assembly resistors incorrect. The firmware measures the current through the Burst resistor and the steady resistor, and it checks that one is greater than the other. If the measurements detected are not as expected this could indicate that the heaters have been swapped in error. |
| 21.02:10 | Problem with the Web Wipe motor. Web Wipe Motor servo shut down. |
| 21.03:10 | Electrical problem in the Web Wipe Motor. Error detected in the area of the Web Wipe Assembly (Rack engage motor electrical) |
| 21.05:03 | Web Wipe Assembly Drifting. Error detected in the area of the Web Wipe Assembly (Rack engage drifting). |
| 21:10 | Problem in the area of the Service Station. Fault has been detect in the area of the Service Station. |
| 21:13 | Problem in the Service Station. |
| 23:10 | Problem with pressurization in the APS. The APS has received a request to depressurize, but the system does not depressurize in under a specific time (120 seconds). |
| 24.02:00 | Top Cover Fans array is not connected. The firmware has detected that there is no connection to the array of Top Covers Fans |
| 24.03:00 | One of the Top Cover Fans not connected. The firmware has detected that one or more of the Top Covers Fans is not working. |
| 24:03 | Ink Seup Failure. Ink Setup failure. The purge process has failed or has been canceled by the customer. |
| 24:10 | Ink Cartridge Broken Bag. A broken bag has been detected in one of the Ink Cartridges. This error must be solved and the printer checked and cleared of this error code before the printer can resume printing |
| 26.00:10 | Contact failure with Magenta Ink Cartridge. Bad contact detected in ISS slot 0 floater. |
| 26.01:10 | Contact failure with Yellow Ink Cartridge. Bad contact detected in ISS slot 1 floater. |
| 26.02:10 | Contact failure with Black Ink Cartridge. Bad contact detected in ISS slot 2 floater. |
| 26.03:10 | Contact failure with Cyan Ink Cartridge. Bad contact detected in ISS slot 3 floater. |
| 26.04:10 | Contact failure with Light Magenta Ink Cartridge. Bad contact detected in ISS slot 4 floater. |
| 26.05:10 | Contact failure with Light Cyan Ink Cartridge. Bad contact detected in ISS slot 7 floater. |
| 26:14 | An incorrect Ink Cartridge has been detected. A wrong Ink Cartridge has been detected. |
| 27:14 | An incorrect Printhead has been detected. An incorrect Printhead has been detected. |
| 29:02 | Printhead Cleaning Cartridge almost finished. The Printhead Cleaning Cartridge absorber is almost finished. It will have to be replaced soon. |
| 32:01 | Take Up Reel disconnected. There is a cable connection problem with the Take Up Reel. |
| 32:01.01 | The substrate printed on is too small. This system error occurs when there is a small amount of paper printed (less than 79 inches (200cm) long. |
| 32:01.02 | Problem with the Take Up Reel. This system error happens when there is a small amount of paper printed (less than 70 inches long), and the Take Up Reel sensor detects that the loop shaper is (incorrectly) at the bottom of its path, even though the spindle motor has been rotating for more that 3 seconds. The most probable cause of this error is the user has forgotten to set the switch direction or tape the paper to the spindle core, when the paper reaches the floor and blocks the Take Up Reel IR sensors. |
| 32:02 | Take Up Reel disconnected at initialization. This message is shown during initialization of the printer and indicates a warning that the Take Up Reel has been disconnected while the printer was off. This error is also shown if the user tries to enable the Take Up Reel but it is not connected to the Printer. |
| 41:03 | Limited electrical voltage at the Media Axis motor. Electrical current limit in paper motor. |
| 41:10 | Electrical fault at the Media Axis motor. Electrical fault in Media Axis motor. |
| 42:03 | Problem with the Scan Axis Motor. Electrical current limit in Scan Axis motor. |
| 42:10 | Electrical fault in the Scan Axis area. Electrical fault in Carriage Motor or starting the Scan Axis or Homing Scan Axis. |
| 43:10 | Problem with the Vacuum Fan. Vacuum Fan has failed. |
| 44:10 | There is a problem with the Aerosol Fan. |
| 44:11 | Connection problem with the Aerosol Fan |
| 45.01:00 | Rewinder Servo Shutdown. Problem with the Rewinder servo |
| 45.02:10 | Rewinder inverse polarity. Rewinder inverse polarity. This message is only displayed when the printer is initializing |
| 45.03:00 | Rewinder driver system fault. There is a system fault with the Rewinder driver. |
| 46:03 | Primer Servo shutdown. There is a problem with the servo of the Primer. |
| 46:10 | Electrical fault in the Primer motor. Electrical fault in Primer motor. |
| 46:13 | Primer distance failed |
| 50.01:10 | Connection problem with OMAS. Error with the Optical Media Advance Sensor (OMAS) component or with the cable between sensor and the PCA. |
| 50.01:11 | Error with Media Advance Sensor or with cable. Error with the CAN cable of the CAN driver. |
| 50.02:10 | Problem with OMAS Controller PCA. Error with the media advance sensor controller board. |
| 50:01 | OMAS Navigation failure |
| 50:03 | Internal electrical connection problem. FW error in DSP or Engine code or link is broken between PCAs. |
| 50:11 | Media navigation problem. Navigation problems, caused by a mis-positioned sensor, DOF or skew issue. |
| 50:14 | Firmware version mis-match. FW version mismatch between the controller fw and the version of the file in the Engine disk. |
| 51.01:10 | Problem with the Service Station door sensor. Error detected with the sensor on the Service Station Door. |
| 51:10 | An error has been detected with the Window Lock Sensor. Error detected with the sensor on the Window. |
| 52:01 | A problem with the Drop Detector. Drop Detector fiber detected. |
| 52:10 | A problem with the On/Off switch in the Drop Detector. Drop Detector switch On/Off failure. |
| 53:10 | Problem with the Media sensor. An error has been detected with the Media sensor. |
| 54:10 | Problem with the Media lever sensor. Pinch Lever sensor error detected. |
| 55:10 | Problem with the Line Sensor |
| 56:10 | Analog encoder calibration has failed. Analog Encoder calibration failed. There is a problem with the Drive Roller Encoder/sensor |
| 58:10 | Problem with the Color Sensor |
| 61:01 | Problem with the format of the file. The file format is incorrect and the Printer cannot process the job. This error is mostly seen when a customer is attempting to print a job from a RIP with an unsupported raster format. The most common cause of this error when the customer does not use the correct printer driver for the RIP being used. |
| 61:08.01 | Job is password protected. The file cannot be printed because it is password protected. |
| 61:09 | Communication with the RIP broken. There is a problem with the communication between the RIP and the Printer. The job cannot be printed, so it is canceled to save media. |
| 63:04 | Network problem. Input/Output problem through the Network Connector. |
| 63:05 | The raster data does not arrive quick enough. The raster data of the job is not arriving quick enough to assure correct printing conditions. If there are pauses, more than 20 seconds, while receiving information from the RIP, the printer will cancel the job to avoid problems with the temperature. |
| 65:04 | I/O port problem. Input/Output problem through an unknown port. |
| 66:08 | Cannot print on the current type of media. The paper type has changed since the file was sent, so the file cannot be printed on the paper type currently loaded. |
| 71:19 | Mis-match of printer information. Different serial numbers detected in Main NVM (hard disk) and the Backup NVM (in ISS PCA). |
| 73:03 | Problem with the Carriage encoder. Carriage encoder reading error. |
| 74:01 | Error upgrading firmware file. Error uploading firmware update file. |
| 74:04 | Request to upgrade the firmware. This error is displayed when the current firmware does not support the installed PrintMech PCA. |
| 77:04 | Embedded Web Server internal software error. Embedded Web Server internal software error. |
| 78.01:04 | Media settings error. Media Settings are missing or corrupt. |
| 78.02:01 | End of roll detected on the Rewinder. The printer has reached an end of roll condition. Media moving, but input spindle not rotating |
| 79:03 | Generic firmware error I |
| 79:04 | Generic firmware error II |
| 81:01 | Problem with the Media Drive. Paper servo shutdown. |
| 81:03 | Problem with setting the encoder position. It was impossible to correctly stop the servo before setting the encoder position. |
| 82:01 | Media jam in the platen. Media jam detected in the Print Platen area. |
| 85:03 | Drive Roller encoder problem. Problem finding the Drive Roller zero. |
| 86:01 | Carriage servo shutdown. There is a problem with the carriage assembly. |
| 93:11 | Unable to pressurize the IDS. The IDS must be pressurized but the requested pressure is not achievable in the time given (120 seconds). |
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