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CodeDescription
00YZ part of the System Error Code or Warning
Possible for customer to perform action
Replace
01YZ part of the System Error Code or Warning
Possible for customer to perform action
Reseat/Reconnect/Clean/Adjust (manually)
01.0XX part of the System Error Code or Warning
Main PCA
01.1XX part of the System Error Code or Warning
PrintMech PCA
01.1XX part of the System Error Code or Warning
PrintMech PCA sine-wave management
01.10XX part of the System Error Code or Warning
PrintMech PCA sine-wave management
01.2XX part of the System Error Code or Warning
ISS Top PCA
01.3XX part of the System Error Code or Warning
ISS Bottom PCA
02YZ part of the System Error Code or Warning
Possible for customer to perform action
Calibrate/Adjust (using automatic process)
02.1XX part of the System Error Code or Warning
Carriage PCA
03XX part of the System Error Code or Warning
Power Supply Unit
03YZ part of the System Error Code or Warning
Possible for customer to perform action
Power off and restart the printer
03.10XX part of the System Error Code or Warning
Extra 24 V PSU
04YZ part of the System Error Code or Warning
Possible for customer to perform action
Upgrade system firmware
05XX part of the System Error Code or Warning
Formatter
05YZ part of the System Error Code or Warning
Possible for customer to perform action
Upgrade driver or computer software
05.1XX part of the System Error Code or Warning
Formatter Fan
05.3XX part of the System Error Code or Warning
Formatter Memory
06XX part of the System Error Code or Warning
Hard Disk Drive
06YZ part of the System Error Code or Warning
Possible for customer to perform action
Add accessory
07YZ part of the System Error Code or Warning
Possible for customer to perform action
Escalate
08XX part of the System Error Code or Warning
Front Panel
08YZ part of the System Error Code or Warning
Possible for customer to perform action
Send plot again
09XX part of the System Error Code or Warning
Vacuum
09YZ part of the System Error Code or Warning
Possible for customer to perform action
Wrong part installed
10YZ part of the System Error Code or Warning
Qualified personnel assistance required
Replace
11XX part of the System Error Code or Warning
Trailing Cable
11YZ part of the System Error Code or Warning
Qualified personnel assistance required
Reseat/Reconnect/Clean/Adjust (manually)
12YZ part of the System Error Code or Warning
Qualified personnel assistance required
Calibrate/Adjust (using automatic process)
13YZ part of the System Error Code or Warning
Qualified personnel assistance required
Power off
14YZ part of the System Error Code or Warning
Qualified personnel assistance required
Upgrade system firmware
14,5, 14.6XX part of the System Error Code or Warning
Heater Control Dryer Overdrive
14.3, 14.4XX part of the System Error Code or Warning
Heater Control Dryer Pinches
14.7, 14.8XX part of the System Error Code or Warning
Heater Control Curing
15XX part of the System Error Code or Warning
Drying System
15YZ part of the System Error Code or Warning
Upgrade driver or computer software
16XX part of the System Error Code or Warning
Curing System
16YZ part of the System Error Code or Warning
Qualified personnel assistance required
Add accessory
17XX part of the System Error Code or Warning
Other cables
17YZ part of the System Error Code or Warning
Qualified personnel assistance required
Escalate
18YZ part of the System Error Code or Warning
Qualified personnel assistance required
Send plot again
19YZ part of the System Error Code or Warning
Qualified personnel assistance required
Wrong part installed
21XX part of the System Error Code or Warning
Service Station
23XX part of the System Error Code or Warning
Pressure System (APS)
24XX part of the System Error Code or Warning
Ink Delivery Tubes
26.nXX part of the System Error Code or Warning
Ink cartridge (color n)
27.nXX part of the System Error Code or Warning
Printhead (color n)
29XX part of the System Error Code or Warning
Printhead Cleaning Cartridge
31XX part of the System Error Code or Warning
Cutter
32XX part of the System Error Code or Warning
Take-Up Reel
41XX part of the System Error Code or Warning
Media-Axis Motor
42XX part of the System Error Code or Warning
Scan-Axis Motor
43XX part of the System Error Code or Warning
Vacuum Fan
44XX part of the System Error Code or Warning
Aerosol Fan
45XX part of the System Error Code or Warning
Rewinder
46XX part of the System Error Code or Warning
Primer
50XX part of the System Error Code or Warning
OMAS
51XX part of the System Error Code or Warning
Window Sensor
51.1XX part of the System Error Code or Warning
PHC Access Door Sensor
52XX part of the System Error Code or Warning
Drop Detector
53XX part of the System Error Code or Warning
Media Sensor
54XX part of the System Error Code or Warning
Media Lever Sensor
55XX part of the System Error Code or Warning
Line Sensor
56XX part of the System Error Code or Warning
Drive Roller Encoder Sensor
58XX part of the System Error Code or Warning
Color Sensor
61XX part of the System Error Code or Warning
Language Interpreting
63XX part of the System Error Code or Warning
Input/Output through LAN Card
65XX part of the System Error Code or Warning
Input/Output (port unknown)
66XX part of the System Error Code or Warning
Print Job Configuration
71XX part of the System Error Code or Warning
Memory Management
74XX part of the System Error Code or Warning
Firmware Upgrade
77XX part of the System Error Code or Warning
Embedded Web Server
78XX part of the System Error Code or Warning
Media Settings
79XX part of the System Error Code or Warning
Assertion (Uncontrollable Firmware Error)
81XX part of the System Error Code or Warning
Media Advance
82XX part of the System Error Code or Warning
Media Jam Sensor
85XX part of the System Error Code or Warning
Media-Axis Encoder Reading
86XX part of the System Error Code or Warning
Carriage Movement
93XX part of the System Error Code or Warning
Ink Pumping
97XX part of the System Error Code or Warning
Automatic Media Advance Calibration
XX.n:YZ.mError Codes Format:
• XX: Service Part (2 digits).
• n: Service Part Index (if more than one used in the product) – Optional. e.g. Identify the Ink Supply (color and number).
• Y: Who should perform the action (1 digit) – (User or Service Engineer).
• Z: Action to perform (1 digit).
• m: additional actions/information to consider (1 digit) – Optional.

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