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Коды ошибок hp designjet 120, designjet 130

CodeDescriptionRemedy
1:10Electronics Module failure.Replace the Electronics Module
1:11The Electronics Module is incorrectly positioned.Reseat the Electronics Module by Removing it from the Printer and installing it again in the correct position.
1:12Electronics Module failed during the firmware upgrade OR the ElectronicsModule failed during initialization.
2:10Carriage failure.Replace the Carriage Assembly
2:10Carriage failure.Replace the Carriage Assembly
4:13Generic Firmware Error (Network Card).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared. If the error code continue
8:11Front Panel cannot be detected.Reconnect the Front Panel.
11:10Trailing Cable Failure.Replace the Carriage Assembly. Replace the Electronics Module
11:11Trailing Cable is badly connected.Reconnect the Trailing Cable correctly to the Electronics Module.
If the Error Code continues, replace the Carriage Assembly
21:10Service Station failure.Replace the Service Station Assembly
22:10:00Ink Supply Station failure.Replace the Ink Supply Station
270:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the black printhead.
If the error code continues, replace the black printhead.
271:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the cyan printhead.
If the error code continues, replace the cyan printhead.
272:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the magenta printhead.
?If the error code continues, replace the magenta printhead.
273:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the yellow printhead.
?If the error code continues, replace the yellow printhead.
274:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the light cyan printhead.
If the error code continues, replace the light cyan printhead.
275:00:00Color Calibration Failure - Color Calibration cancelled.Clean the electrical contacts on the light magenta printhead.
If the error code continues, replace the magenta printhead.
35:01:00No Cleanout Assembly (or Duplexer, if installed) detected while loading media.Remove the Cleanout Assembly (or Duplexer, if installed) and install it again correctly. ?
Replace the Duplexer Interconnect PCA.
?If the Error Code continues, replace the Cleanout Assembly
42:10:00Carriage Motor failure (short-circuit).Replace the Carriage Motor Assembly
56:10:00Error during the calibration of the motor encoder system or a problem finding the zero position on the Encoder Disc.Replace the Paper-Axis Motor Drive Assembly Replace the Encoder Disc.
58:10:00Line Sensor/Carriage Failure (during Color Calibration).Replace the Carriage Assembly
61:05:00Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format.Upgrade the RIP software or the Designjet System Maintenance Tool.
61:05:00Firmware Upgrade or Color Calibration was rejected because the file was sent in the wrong format.Upgrade the RIP software or the Designjet System Maintenance Tool.
64:04:00Firmware Error (USB Port).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.
65:01:00Communication Failure.Unplug the power cable from the printer and check the cable connections (Parellel, USB and Network cables). Plug in the power cable again and check if the Error Code has disappeared.
65:04:00Generic Firmware Error (Communication Failure).Upgrade the printer to the latest firmware release.
66:02:01Horizontal clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap.Make sure the image size is within the selected WIDTH of the sheet.
66:02:02Vertical clipping. May happen when multi-pick occurs and two sheets are loaded together and they do not completely overlap.Make sure the image size is within the selected LENGTH of the sheet.
71:03:00Generic Firmware Error (Out of memory).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.
71:14:00Out-of-memory while trying to process the firmware upgrade file. Probably this is a firmware bug, because the firmware should free up enough memory to perform the firmware upgrade process correctly.Perform an emergency firmware upgrade
72:04:00Generic Firmware Error (expected).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.
74:12:00Firmware bug in the firmware upgrade processDownload the special file in order to update the bootlog.
79:04:00Generic Firmware Error (unexpected).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
If the Error Code reappears, check for a new Firmware release.
81:01:00Paper-Axis shutdown - usually a paper-jam caused by a blockage of the Paper-axis System.If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power cable again and check if the Error Code has disappeared
?If this error code appeared but was NOT caused by a paper jam, replace the Paper-Axis Motor Drive Assembly
81:01:00Paper-Axis shutdown - usually a paper-jam caused by a blockage of the Paper-axis System.If this error code was caused by a paper-jam, unplug the power cable from the printer and clear the blockage. Plug in the power cable again and check if the Error Code has disappeared
?If this error code appeared but was NOT caused by a paper jam, replace the Paper-Axis Motor Drive Assembly
83:01:01The paper is rejected from the Bypass due to skew.When manually loading paper from the front of the paper, make sure that it is loaded straight.
83:10:00Sheet feeding failure.Replace the Out-Of-paper Sensor.
Replace the Electronics Module
85:10:00Paper-Axis Encoder error.Make sure that the Encoder Sensor cable is connected correctly.
?Replace the Paper-Axis Motor Drive Assembly.
?Replace the Electronics Module
86:01:00Scan-axis shutdown - usually a paper-jam caused by a blockage of the Scan-axis System.Check that there are no obstacles in the Scan-Axis which stops the Carriage from moving freely.
Too much friction in the Slider Rod, try lubricating the Slider Rod.
The Carriage is bumping into the Service Station. If the Carriage is stuck at the right hand side of the Printer and cannot be moved out to the center of the Print Platen it is because the Service Station cannot uncap the printheads. In this case replace the Service Station Assembly
Check that the belt is correctly installed and not damaged.
Check that the Turnaround Pulley is correctly installed.
Replace the Carriage Motor Assembly
86:11:00Scan-axis shutdown during initialization. Typically, this error occurs when the printer detects an incorrect length.Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
Check that the Paper-Axis Drive Motor Assembly is correctly installed and that the bushing is correctly locked into position.
Check that the Carriage moves freely and DOES NOT bump into the Service Station.
If the Printheads are not installed, maybe the carriage cover is not closed completely.
If the Error Code continues, replace the Carriage Assembly
941:02:01User selected Photo Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Paper and the selected print quality setting.
941:02:02User selected Heavy-Weight Coated Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Heavy-Weight Coated Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Heavy-Weight Coated Paper and the selected print quality setting.
941:02:03User selected Proofing Semi-Gloss Paper and Max dpi mode, but the Color Calibration profile was obsolete or missing for Proofing Semi-Gloss Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Proofing Semi-Gloss Paper and the selected print quality setting.
941:02:04User selected Photo Matte Paper and Max dpi mode, but the Color Calibration profile was obsolete or missing for Photo Matte Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Matte Paper and the selected print quality setting.
941:02:05User selected Photo Satin Paper and Max dpi mode, but the Color Calibration profile was obsolete or missing for Photo Satin Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Satin Paper and the selected print quality setting.
94:02:01User selected Coated Paper and Best mode, but the Color Calibration profile was obsolete or missing for Coated Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Coated Paper and the selected print quality setting.
94:02:03User selected Photo Paper and Best mode, but the Color Calibration profile was obsolete or missing for Photo Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Paper and the selected print quality setting.
94:02:04User selected Heavy-Weight Coated Paper and Best mode, but the Color Calibration profile was obsolete or missing for Heavy-Weight Coated Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Heavy-Weight Coated Paper and the selected print quality setting.
94:02:05User selected Proofing Semi-Gloss Paper and Best mode, but the Color Calibration profile was obsolete or missing for Proofing Semi-Gloss Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Proofing Semi-Gloss Paper and the selected print quality setting.
94:02:06User selected Photo Matte Paper and Best mode, but the Color Calibration profile was obsolete or missing for Photo Matte Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Matte Paper and the selected print quality setting.
94:02:07User selected Photo Satin Paper and Best mode, but the Color Calibration profile was obsolete or missing for Photo Satin Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Photo Satin Paper and the selected print quality setting.
94:02:08User selected Coated Paper and Max dpi, but the Color Calibration profile was obsolete or missing for Coated Paper and the selected print quality setting.Using the System Maintenance Tool, perform Color Calibration for Coated Paper and the selected print quality setting.
94:04:00Firmware Error (during color calibration).Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and check if the Error Code has disappeared.
?If the Error Code reappears, check for a new Firmware release.
94:08:00Color Calibration Warning - Color Calibration not cancelled but Color Calibration values are likely to be incorrect.Try the Color Calibration again, but this time using a differnt type of media
94:10:00Color Calibration Failure - Color Calibration cancelled.Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and try the Color Calibration again.
?If this error code appears again, check the Color Calibration print
95:00:00Printhead Alignment Failure - Printhead Alignment cancelled.Clean the printhead indicated by the printer.
?If the error code continues, replace the faulty printhead.
95:02:00Printhead Alignment Failure - Printhead Alignment cancelled.Unplug the power cable from the printer and wait a few seconds. Plug in the power cable again and try the Printhead Alignment again.
If this error code appears again, check the Printhead Alignment print
95:04:00Firmware Error (during Printhead Alignment).Upgrade the printer to the latest firmware release.



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